Privacy Policy
1. Introduction
Welcome to PawPals. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, make a purchase, or interact with us in other ways.
2. Information We Collect
Personal Information
When you make a purchase or create an account, we may collect personal information such as your name, email address, shipping address, phone number, and payment details.
Non-Personal Information
We also collect non-personal information such as your IP address, browser type, and browsing activity to improve our website and services.
3. How We Use Your Information
To Process Transactions
We use your personal information to process and fulfill your orders, manage your account, and provide customer support.
To Improve Our Services
We use non-personal information to analyze website usage and improve our services.
To Communicate with You
We may use your contact information to send you updates about your order, promotional offers, and newsletters. You can opt out of marketing communications at any time.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with service providers who assist us in operating our website, processing payments, and delivering your orders. These parties are contractually obligated to protect your information and use it only for the purposes we specify.
5. Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to access, correct, or delete your personal information. If you wish to exercise these rights or have any concerns about your information, please contact us at info@pawpals.co.nz.
7. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and improve our services. You can control the use of cookies through your browser settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website and services constitutes your acceptance of any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at info@pawpals.co.nz.